44 LISI - 2025 Integrated Report PERFORMANCE CUSTOMER APPLICATION DEVELOPMENT BRINGING R&D CLOSER TO CUSTOMER REQUIREMENTS R&D Established in 2024 within LISI AEROSPACE’s R&D organization, the Customer Application Development (CAD) department aims to strengthen proximity with the division’s customers on innovation and development topics, notably to accelerate response times to specific requirements. Initially deployed in a technical support role for sales teams, R&D engineers have seen their responsibilities expand from product application to business development, with a key objective: to be involved as early as possible in the design of aerospace programs. “In our industry, this stage is critical to avoid missing opportunities,” notes Julien Goyer, Products and Applications Manager, LISI AEROSPACE Fasteners. A DEDICATED ENGINEERING UNIT The CAD, built around a dedicated team of fastening specialists, has been deployed across Europe and the United States to structure this approach and turn proximity into a true competitive advantage. The Customer Application Development (CAD) department enables fast, pragmatic, and tailored technical responses, reducing time-to-market. Its mission is twofold. In the short term, it delivers fast, tailored technical responses to specific customer requirements, drawing on a comprehensive product portfolio ranging from standard solutions to high added-value offerings. Over the medium to long term, it enables the introduction of new technologies and helps shape the development of innovative concepts for future civil, defense, and space programs. “The CAD acts as a technical advisory partner: it assesses market needs, recommends solutions, and develops, when necessary, specific technologies,” notes Julien Goyer. This organization strengthens LISI AEROSPACE’s differentiated positioning as one of the few aerospace equipment manufacturers capable of combining both design and manufacturing. DEVELOPMENT PARTNER CAD engineers therefore act as development partners for both major OEMs and smaller customers, while also driving continuous improvement in products and processes. Operationally deployed in 2025, CAD is also addressing assembly-related challenges, including automation of assembly lines and optimization of fastening technologies, to support aircraft manufacturers’ ramp-ups in production rates. By 2026, the objective is to accelerate the development of the business in North America, where several major players are evaluating LISI AEROSPACE technologies for their future programs.
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